Currently processing
over 550,000+ transactions per year. Our service offering
includes:
Application processing
Data entry
Policy processing
Receipting premium
Issue of policy
Renewals (and reminders)
Refunds
Policy administration& maintenance
Premium reconciliation
Customer service follow up
Claims processing
Life Insurance
Our Delivery
Centre has processed over 1 million transactions for
our clients. Our offerings include:
Group-life
Housing loan linked insurance
Endowment policies
Processing of proposals for new members
Maintenance of member information database
Reconciliation of premium receipts
Policy issue and dispatch
Renewal follow up
Follow up on queries (email, fax, phone, postal)
Administration and policy holder services
Agent management
Our delivery
centre processes all back-office tasks related to
managing a large distribution force of insurance agents,
including:
Creation of agent master
Service bills raised for training reconciled
Commission verified
Commission payout
Application processing 
