Home ›› Services ›› Sector Focused ›› Banking and Credit

Our service offering is focused on Retail Banking & Credit, and includes the following:

Mortgage Loans

Application processing
Documentation
Pre-disbursement set-up
Foreclosures
Escrow management services
Investor account services
Exception transactions

Account opening for savings accounts, current account and fixed deposit Application processing and accounts opening.


Application processing (“know your customer” norms)
PIN generation
ATM card generation
Exception processing (ATM cards, Cheque returns)
Process MIS
Loans and credit

Auto and Vehicle Loans - We provide an “end to end” process solution for auto loans. Currently, our delivery arm handles over 2,12,039 live contracts based on a proprietary Oracle-based IT platform.


Contract configuration
Data capture of applications
Maintenance of contract accounts
Payment of insurance premium and entry of policy details
Documentation for repossession
Loan closure documentation (e.g. extinguishing lien)

Credit Card processing

Application processing
Generation of PIN mailer and card
Payment processing
Account maintenance
Hot listing
Statement & collaterals
Exception processing

Consumer Loans

Origination
Loan set-up
Rate change processing
Overdue payment processing

Cheque Handling Services – Manage post-dated cheques and have over a million cheques in custody, which are processed using custom-designed physical storage facilities, and our proprietary Oracle based software platform. Services include:

Inward receipt of cheques
Data entry
Storage
Retrieval, processing and receipting
Presenting cheques to banks

Accounting for bounced cheques

Other

Trade finance

Forex

Import bills for collection
Import bills under L/C
L/C reimbursements/ negotiations

Fixed deposit processing - We provide an end-to-end fixed deposit solution based on our proprietary software. And we service over a quarter of a million deposits.

Acceptance and renewals of deposits
Change of address
Correspondence with customers

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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