Home ›› Delivery Model ›› Transition Methodology

GOS delivery models are designed to suit varying comfort levels and scenarios. Whether outsourcing is part of your strategy for cost reduction, improving operations and / or restructuring, the services we offer will provide financial return, risk mitigation and intuition. We provide value to the customers through domain expertise along with process expertise. We have in-depth understanding of BFSI businesses and the ability to quickly understand the client process and transition it seamlessly to our offshore locations.

Our execution capabilities are proven and time tested, our design deliver savings early, provide ability to launch new services and augment high skilled resources and minimize large-scale investments. We engage with clients at early stages of their operations and develop offshore roadmap that can best meet clients’ objectives. We offer multiple engagement models to meet diverse needs of our clients. Six Sigma tools are used at every stage to ensure completeness and quality. Deliverables are measured and analyzed using defined tollgates. Presentations and updates are made to key stakeholders after every stage is completed during engagement.

Through our secure environment, predictable processes, fail proof infrastructure and well-trained people, we guarantee quality services.

Transition methodology
Infrastructure
Business continuity
Information Security

Transition Methodology:

Our experience has taught us that a process is much easier to manage in a stable environment. We have developed a transition tool kit based on our experience to ensure a quick startup and minimal disruption to services during transition. At this stage the target process is transitioned off-shore. During this phase an overall project plan is put together for all the necessary tasks involved in the transition and then they are signed off one by one as they are completed.

Our "REAL Transitions" tool-kit was developed from experience migrating over 146 processes for 30 clients in four countries.

Real-World: proven and tested, informed by decades of experience with "real-world" processes.

Rigorous: Our tool-kit addresses the full range of transition issues including IT/connectivity, HR/skills, training, risk assessment, regulatory compliance and communication with your off-shore team.

Customized: No two transitions are identical, and we provide a "staged" transition process with multiple go/no-go points - we will escalate only after client satisfaction is 100%.

The overall goals of the transition phase are as followed:

To ensure that current process is understood and documented in detail.
To understand the current performance level of the processes.
To jointly evolve a workflow and a process map for distributed operation.
To identify process improvement possibilities.
To develop process performance ramp up goals.
To create a standard operating procedure.