Home ›› Delivery Model ›› Business Continuity

Interruptions to routine processes can have a major impact on an organization and its interconnected web of business partners. Most notable is the potential for lost revenue. But outages also impact employee productivity and customer relationships, and may have legal consequences. To help ensure business continuity, we have developed and implemented specific continuity plans that protect against security threats, reduce the impact of planned downtime, and minimize the downtime of applications and data caused by unplanned disruptions. Our business plans are process specific and designed in consultation with our clients including:

Identification of critical business functions and assessing the impact of business disruption or other loss

Documenting all skills, inventories, software needs, and manual procedure needed for recovery (including external resources that were required)

Identification of risk mitigation programs based on the analysis of personnel resources as well as environmental, natural and human risks

Training for staff on required actions

In addition, we have spare capacity (“hot seats”) in its multiple Delivery centres that can be used should any one of the centres be compromised. We ensure that systems, networks, employees, infrastructure can all come together in a seamless orchestration to ensure business continuity and minimize the impact of a disaster.

Reliable Connectivity

2 MBPS Optic fiber connectivity right up to the doorstep
IPLC service provider, VSNL
Consistent 99.5% uptime of network

Power Redundancy

200 percent power KVA (3 nos.) UPS for our Cochin Office
Connected back-2-back in load sharing mode
Battery back up of 60 minutes

Networking

Multiple modes of secure customer access (Laser link, Radio link, Fibre optic cable)
Dedicated in-house IT support
Data centre with 4 terabytes storage and 120 Servers and electronic / physical access control.